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When I was
quite young, my father had one of the first telephones in our
neighborhood. I remember well the polished, old case fastened to
the wall. The shiny receiver hung on the side of the box. I was
too little to reach the telephone, but used to listen with
fascination when my mother used to talk to it. Then I discovered
that somewhere inside the wonderful device lived an amazing person
her name was "Information Please" and there was nothing she did
not know. "Information Please" could supply anybody's number and
the correct time.

My first
personal experience with this genie-in-the-bottle came one day
while my mother was visiting a neighbor. Amusing myself at the
tool bench in the basement, I whacked my finger with a hammer. The
pain was terrible, but there didn't seem to be any reason in
crying because there was no one home to give sympathy. I walked
around the house sucking my throbbing finger, finally arriving at
the stairway.

The telephone!
Quickly, I ran for the foot stool in the parlor and dragged it to
the landing. Climbing up, I unhooked the receiver in the parlor
and held it to my ear. "Information Please," I said into the
mouthpiece just above my head. A click or two and a small clear
voice spoke into my ear "Information"

"I hurt my
finger..." I wailed into the phone. The tears came readily enough
now that I had an audience.
"Isn't your
mother home?" came the question.
"Nobody's home
but me," I blubbered.
"Are you
bleeding?" the voice asked.
"No," I
replied. "I hit my finger with the hammer and it hurts."
"Can you open
your icebox?" she asked. I said I could.
"Then chip off
a little piece of ice and hold it to your finger," said the
voice.

After that, I
called "Information Please" for everything. I asked her for help
with my geography and she told me where Philadelphia was. She
helped me with my math. She told me my pet chipmunk, that I had
caught in the park just the day before, would eat fruit and nuts.

Then, there
was the time Petey, our pet canary died. I called "Information
Please" and told her the sad story. She listened, then said the
usual things grown ups say to soothe a child. But I was unconsoled.
I asked her, "Why is it that birds should sing so beautifully and
bring joy to all families, only to end up as a heap of feathers
on the bottom of a cage?" She must have sensed my deep concern,
for she said quietly, "Paul, always remember that there are other
worlds to sing in." Somehow I felt better.

Another day I
was on the telephone. "Information Please."
"Information,"
said the now familiar voice.
"How do you
spell fix?" I asked.

All this took
place in a small town in the Pacific Northwest. When I was nine
years old, we moved across the country to Boston. I missed my
friend very much. "Information Please" belonged in that old wooden
box back home and I somehow never thought of trying the tall,
shiny new phone that sat on the table in the hall. As I grew into
my teens, the memories of those childhood conversations never
really left me. Often, in moments of doubt and perplexity, I
would recall the, serene sense of security I had then. I
appreciated now how patient, understanding, and kind she was to
have spent her time on a little boy.

A few years
later, on my way west to college, my plane put down in Seattle I
had about half-an-hour or so between planes. I spent 15 minutes
or so on the phone with my sister, who lived there now.
Then, without
thinking what I was doing, I dialed my hometown operator and said,
"Information, please."

Miraculously,
I heard the small, clear voice I knew so well.
I hadn't
planned this, but I heard myself saying, " Could you please tell
me how to spell fix?"
There was a
long pause. Then came the soft spoken answer, "I guess your finger
must have healed by now."

I laughed, "So
it's really still you," I said. "I wonder if you have any idea how
much you meant to me during that time."
"I wonder,"
she said, "if you know how much your calls meant to me. I never
had any children and I used to look forward to your calls."
I told her how
often I had thought of her over the years and I asked if I could
call her again when I came back to visit my sister. "Please do,"
she said. "Just ask for Sally."

Three months
later I was back in Seattle. A different voice answered,
"Information."
I asked for
Sally. "Are you a friend?" she said.
"Yes, a very
old friend," I answered.

"I'm sorry to
have to tell you this," she said. "Sally had been working part
time the last few years because she was sick. She died five weeks
ago."
Before I could
hang up she said, "Wait a minute. Is your name Paul?"
"Well, Sally
left a message for you. She wrote it down in case you called. Let
me read it to you." The note said, "Tell him I still say there
are other worlds to sing in. He'll know what I mean." I thanked
her and hung up. I knew what Sally meant.

Never
underestimate the impression you may make on others. Whose life
have you touched today? |